No Reviews As Of Today: Is a Business with No Online Reviews Trustworthy? 🤔
In today’s world, a customer leaving a review is quick and easy
Imagine you're searching online for someone to repair your windows. Two companies come up - one has dozens of positive reviews from happy customers, and the other... nothing at all.
It's a little unsettling, isn’t it?
In today’s world, a customer leaving a review is quick and easy. So when a business has no reviews, it makes you wonder what's going on behind the scenes.
Are they a brand new company?
Have customers had a bad experience with them but are staying silent?
Or is it just a case of no one getting around to leaving feedback?
But hang on a sec - is it always a red flag?
The Real Deal
There are plenty of reasons why a genuinely good business might not have any online reviews:
- Maybe they’ve only just opened their doors.
- Maybe they’ve been around for years but rely on loyal customers spreading the word face-to-face.
- Maybe some are so busy doing the job well, they’ve never stopped to ask for feedback.
- Maybe others simply haven’t seen the need to go digital.
But the truth is, in 2025, having no reviews is a bit like showing up to a job interview in slippers.
You might be great at what you do — but if no one’s saying it publicly, most people won’t take the risk.
The Honest Truth
Look, we've all been there. You're about to book something - could be a restaurant, a builder, whatever - and the first thing you do?
Check the reviews. It's just what we do now.
No reviews? Most of us scroll right past. Why take the risk when the business next door has 50 happy customers backing them up?
The Fix (It's Easier Than You Think!)
If you're running a business with no reviews, don't stress.
We see this all the time at the Customer Feedback Centre, and honestly? It's a pretty quick fix.
Here's what we do:
- Get you set up within 3 days (no tech headaches, promise!)
- Send review requests automatically (no more awkward asking)
- Keep all your reviews in one place
- Actually help you use them to get more customers
The Bottom Line
Can you trust a business with no reviews in 2025? Maybe. But why should customers have to guess?
For less than your daily coffee run, we'll even take 50% off your first month, you could be showing potential customers exactly why they should choose you.
Want to see where you stand? Give us a call on 01268 439917 - we love a good chat!
The ball's in your court. Ready to stop hiding your brilliant business under a bush? 🌟
I hope the above article was of interest and you found it useful.
If you need our help, then please arrange a call with me.
Author: Andrew Hurrell
