News, Articles and Advice

Common Pitfalls to Avoid When Responding to Bad Reviews
By Andrew Hurrell July 30, 2025
Bad reviews aren't the end of the world. How you handle them can strengthen your reputation if you do it right. Customers want to see you make things right.
Why Your Business Reputation Actually Matters (And What Happens When You Ignore It)
By Andrew Hurrell July 24, 2025
Your future customers are out there right now, looking for businesses like yours. Make sure they can find you - and trust you when they do with reviews.
How To Get The Google Review Link For Your Business: The Simple Guide Every Business Owner Needs
By Andrew Hurrell July 18, 2025
Learn how to find your Google review link in 3 simple steps and discover why customer reviews are crucial for local business growth and SEO rankings.
Why Customer Feedback Can Make or Break Your Business
By Andrew Hurrell July 16, 2025
UK businesses risk losing customers without proper feedback systems. Learn how customer reviews impact trust, sales, and reputation management.
The Hidden Goldmine: Why Your Best Customers Aren't Speaking Up (And How to Change That)
By Andrew Hurrell July 8, 2025
Discover why your happiest customers aren't leaving reviews and learn proven strategies to turn silent supporters into vocal advocates for your business.
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Common Pitfalls to Avoid When Responding to Bad Reviews
By Andrew Hurrell July 30, 2025
Bad reviews aren't the end of the world. How you handle them can strengthen your reputation if you do it right. Customers want to see you make things right.
Why Your Business Reputation Actually Matters (And What Happens When You Ignore It)
By Andrew Hurrell July 24, 2025
Your future customers are out there right now, looking for businesses like yours. Make sure they can find you - and trust you when they do with reviews.
How To Get The Google Review Link For Your Business: The Simple Guide Every Business Owner Needs
By Andrew Hurrell July 18, 2025
Learn how to find your Google review link in 3 simple steps and discover why customer reviews are crucial for local business growth and SEO rankings.
Why Customer Feedback Can Make or Break Your Business
By Andrew Hurrell July 16, 2025
UK businesses risk losing customers without proper feedback systems. Learn how customer reviews impact trust, sales, and reputation management.
The Hidden Goldmine: Why Your Best Customers Aren't Speaking Up (And How to Change That)
By Andrew Hurrell July 8, 2025
Discover why your happiest customers aren't leaving reviews and learn proven strategies to turn silent supporters into vocal advocates for your business.
Building Unshakeable Customer Trust: Your Industry Reputation Matters More Than Ever
By Andrew Hurrell June 26, 2025
Learn proven strategies to build customer trust in your industry. Discover how transparency, expertise & consistent reputation management drive business growth.
How Customer Feedback Centre Stacks Up: A Real Look at What Makes Us Different
By Andrew Hurrell June 19, 2025
When you're running a local service business, managing customer feedback can feel like a huge juggling act. Not with the Customer Feedback Centre.
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Author: Andrew Hurrell