One plan. Everything included. From £97 + VAT per month.
No contracts. Cancel anytime. Your first month is half price - so you can see the results before you fully commit.
Fair pricing that reflects the size of your business
Every business deserves the opportunity to build a strong reputation, whether you serve a handful of customers each month or hundreds.
That’s why the Customer Feedback Centre uses a simple, fair pricing structure based primarily on the number of customers you normally invite to give feedback each month.
A smaller business with 10 customers a month shouldn’t have to pay the same as a larger organisation serving 200. You get access to the same robust reputation infrastructure, but your monthly price reflects the level at which your business actually uses it.
Plans start from just £97 + VAT per month, with different tiers available as your customer volume grows.
No paying for capacity you don’t need. No unnecessary complexity. Just fair pricing that grows with your business.
Everything you need - nothing you don't.
Your monthly subscription covers every part of managing and promoting your reputation. Here's exactly what's included.
Monitoring across 100+ platforms
We watch every major review site - Google, Trustpilot, Facebook, Checkatrade, and more - so nothing gets missed.
Easy feedback requests
Simple tools to ask your customers for feedback at the right moment - by email, or a shareable link. No tech skills needed.
Response support
We help you respond to reviews confidently - good and bad - with guidance and templates written for UK service businesses.
Showcase your best feedback
Put your strongest reviews to work in your marketing - on your website, in quotes, and across your social channels.
Real human support
Phone and email. No ticketing queues.
Ethical approach, always
We only encourage genuine reviews. We'll advise you on how to report fake or misleading reviews properly - no shortcuts, no tactics you'd be embarrassed by.
All of the above is included - whatever the size of your businesss
Questions about pricing
Straight answers to the questions we hear most often.
What happens after the first month?
Your investment is switched automatically to your agreed monthly amount. You stay on the same plan with full access to everything. No surprises.
Is VAT included in the price?
No - all pricing is plus VAT at the standard UK rate. Your invoice will show the VAT amount clearly. If you're VAT-registered, you can reclaim it.
How does cancellation work?
There are no contracts. You can cancel at any time by contacting us and we'll handle it promptly. We don't make it difficult and we won't chase you for a reason.What does '30 day risk free trial' mean?
If you start and feel within the first 30 days that it's not right for you, let us know and we'll issue you with a 100% refund. We want customers who are genuinely getting value - not customers who feel stuck.
Are there any setup fees or hidden charges?
No. The monthly fee covers everything listed on this page. There are no setup fees, no add-on charges and no surprise invoices.
From £97 + VAT - cancel anytime.
No pressure to commit - your first month is half price and you can cancel anytime if it's not for you.
Setup in 24–72 hours · 30-day risk-free guarantee · Over 95% of customers stay with us long term
