The technology for the Customer Feedback Centre was developed in the US but you will be supported by a UK based team.
Full support provided
All subscribers to Customer Feedback Centre have access to a client portal with full instructions and we are available to provide support when you need it.
Call us on 01268 540274
We’re happy to take your call if you have any questions regarding Customer Feedback Centre.
Have a question? We'd love to hear from you. Send us a message and we’ll be in touch.
Thank you for contacting us. We will get back to you as soon as possible
Oops, there was an error sending your message. Please try again later
Helping ‘Switched On’ small businesses based in the UK grow their reputation!!
Based in North Benfleet
Based in Southend-on-Sea
Based in Spalding
Based in Brentwood
"Andrew and the Team were very helpful and explained the whole system to us in a simple and easy way for us to understand. Have already recommended them to a friend who has recently signed a contract with them."
Roy Antino | Emerson Interiors
Cheryl Clark | Clark Eyecare
"Only been on board for 2 weeks but so far results are very encouraging Very organised and helpful Will be in touch to organise more questions ."
John Harris | Harris Opticians
Customer Feedback Centre is an extremely easy system to use, it is as simple as uploading a spreadsheet with just a few customer details. Everything else happens behind the scenes and is a hassle free way of getting feedback. The results are easily monitored and enable you to establish what you are doing right as far as customer service is concerned or where you may need to improve. Overall I would have no issue with recommending this system as a great way to receive and monitor how your company is handling customers and obtaining their feedback.
David Terry | 1st Choice Garage Doors
"Absolutely brilliant, one of the best decisions we have made. A very straight forward, easy feedback system that our clients also really value."
Liz Barnett | Sanders Witherspoon
"It's been a seamless process from start to finish. Andrew and his team have been a pleasure to work with and extremely helpful at every step. The feedback system itself has been well-received by our clients and our website is looking all the better for utilising it. Thanks!"
David Elphick | Beach House Chiropractic
"Since starting the customer feedback we have received lots of great comments regarding our business, It is linked to our website there for creating traffic to our site, This is working along side Google click and we have seen a rise in calls and bookings for our business. I would defiantly recommend adding this to your business. Andrew hurrell trains you on how to use it and once you have been trained it is really simple to use. thanks Andrew :-) Katie And team at Envirovan"
Katie Daly - EnviroVan Rental
"I have found the customer feedback centre extremely useful and it gets testimonials in an easy, non intrusive way! Would recommend to others !"
Nicole Jones | The Physio Crew
"Excellent service has made managing our feedback really easy. Very easy to use would highly recommend to others."
Del Blankfield | Blankfield Removals
"Andrew was extremely helpful in setting up the system which is very straight forward and easy to use. Thank you"
Sally Stanworth | Bicester McTimoney Chiropractic
"Andrew was really lovely. Not only did he talk us through why customer feedback is a good thing and what value it would have to our business but he continues to slip in some extra bits of advice here and there as well. Thank You Andrew for all your help."
Annica Clark | Clark Family Eyecare
"Service always helpful and friendly and I feel very confident using the Customer Feedback Centre following the introduction I was given to it. However I would also feel very happy to contact you if I needed assistance in any way. It is great to be in control of the my feedback too!"
Jill Milne | Jillz Health Fitness
"Very easy site to use I have been using since Nov the feedback that I'm getting from customers is excellent would and have recommended to friends family and other company's with no hesitation well done Andrew and the team at customer feedback."
Mike Jater - JJ's Limos
"A great product operated seamlessly by a professional company. Highly recommended."
David Harley | Harley Carpets
"Very comprehensive site, easy to use and a great tool to help manage customers"
Sam Surtees | Alexander Optometrists Ltd
"Andrew and his team are all very capable. Coming up with ideas for blogs and improvements to our marketing to keep everything fresh in this modern evolving world. We aren't the most tech savvy people so there help and advice in easy to understand language is always welcome."
Vic Knight | Gas Training & Assessment
"I am very pleased with the service, my clients love reading the reviews and In turn this brings me more customers, I would highly recommend."
Penny Hawker | Essex Laser Lipo Clinic
"This has been an invaluable tool for us, we often receive comments from customers to say they asked us to quote for their work due to the quality feedbacks on our website. The whole thing is easy to use and implement with very little effort from my end, we can keep communicating with our customers in a positive way and receive a great image of our company."
At the Customer Feedback Centre we're a team of passionate individuals with a clear vision of helping small businesses, based in the UK, to control and manage their customer feedback and online reputation!