Why Your Customers Should Do Your Marketing
Get your customers talking online about your business
Had a recent chat with a builder from Norfolk.
He was fuming.
"Lost another job," he said. "Customer went with some cowboy instead. Cheaper quote, flashy website, loads of dodgy reviews."
Proper wound up, he was.
Thing is, this builder does amazing work. His customers love him. But Google him? Crickets.
Mad, isn't it?
Your best customers rave about you to their mates. Down the pub. At the school gates. Over the garden fence.
But online? Silence.
And that's where everyone's looking these days.
If your child needs a haircut, what do you do? You grab your phone. Google "barbers near me." And you’ll pick the one with decent reviews.
Didn't ask around. Didn't walk down the high street.
Just... Google.
That's it.
Look, I'm 54, born and bred in Essex and work with loads of local businesses. Keep seeing the same problem.
Good businesses are losing out to rubbish ones. Just because they're not getting their happy customers talking online.
It's does my head in.
Because it's not hard to fix.
- Got happy customers? Get them talking.
- Got regular clients? Ask them for feedback.
- Someone left a review? Reply to it.
That's literally it.
Get in touch and I'll show you how easy it is. No sales pitch, no complicated tech stuff.
Just straight talk about getting your customers to big you up online.
Because if that dodgy builder can do it...
Give us a call: 01268 439917
I hope the above article was of interest and you found it useful.
If you need our help, then please arrange a call with me.
Author: Andrew Hurrell
