I need to get more customer reviews for my business
Trying to Catch Up on Reviews? This Is How Most Businesses Do It
You only have to glance at a competitor’s Google profile to feel it. Dozens of recent reviews.
Five stars everywhere. Meanwhile, you know your customers are happy — they’re just quieter about it.
The problem usually isn’t the service. It’s that reviews fall down the priority list once the day gets busy.
Here’s how businesses close that gap without turning review chasing into another job.
Ask While You’re Still Fresh in Their Mind
Most reviews come down to timing. If you wait a few days, people forget.
If you remember weeks later, it feels awkward.
The simplest fix is to ask straight after the job’s done and the invoice has been paid or the patient tells you that they feel so much better.
With Customer Feedback Centre, you set it up once, and it sends out requests automatically - no more forgetting, no more awkward follow-ups.
People get a quick message with a direct link to review you on Google, Facebook, or wherever matters most.
The easier you make it, the faster the reviews come in.
Make It a Habit, Not a Push
The businesses that stay ahead don’t do big review drives every few months.
They just make it routine.
Every new customer gets the same nudge.
Every week. All year round.
That way, reviews don’t dry up when things get busy, and you’re not suddenly scrambling to “catch up” because nothing’s come in for a while.
Put Reviews Where People Can Actually See Them
Collecting reviews is only half the job. New customers want reassurance before they call, not after.
Showing recent, real reviews on your website helps answer the unspoken question:
“Can I trust these people?”
When the feedback is current and genuine, it carries far more weight than a logo or a sales line ever will.
Share the Good Ones Without Extra Work
When someone takes the time to leave a great review, it deserves more than a quiet life on one platform.
Being able to share reviews straight to social media means you can keep your pages active without inventing posts from scratch.
It’s simple, and it feels more natural when the words are coming from customers, not you.
Reply Without Jumping Between Accounts
Another thing that often slips is replying. Not because you don’t care — but because reviews are spread across different sites.
Having everything in one place makes it easier to stay on top of responses, thank people properly, and deal with any issues quickly if something isn’t quite right.
The Short Version
If you’re behind on reviews, it’s rarely about effort. It’s about friction and being proactive rather than reactive.
Remove the remembering, the chasing, and the logging in and out, and reviews start to look after themselves.
A setup like Customer Feedback Centre helps keep that running quietly in the background — so you can focus on the work that actually pays the bills.
I hope the above article was of interest and you found it useful.
If you need our help, then please arrange a call with me.
Author: Andrew Hurrell
