Case Study | Lakeside Karting
Company
Lakeside Karting
Location
Lakeside, Thurrock
Industry
Junior Karting | Adult Karting | Group Karting
About the company
Lakeside Karting's track stretches 900 meters in length and 6 meters wide, packed with exciting twists and turns. It features fast straights, smooth flowing corners, two sharp hairpin bends, and the heart-pounding 'Devil's Drop.'
The track's changing elevations and angles make it a fun challenge, even for seasoned drivers, and mastering a quick lap requires plenty of practice.
Their Pain Point
Lakeside Karting faced a challenge of manually collecting feedback, as this was time-consuming, and they needed a way to automate the process.
Showcasing customer reviews was important for building trust and attracting new visitors, but without an efficient system, it was difficult to consistently gather and display feedback.
The Results
Before Lakeside Karting started using our Customer Feedback Centre service they had 762 Google Reviews and
zero first party reviews.
Since using the Customer Feedback Centre Lakeside Karting have seen their reputation increased by:
The Customer Feedback Centre has been a fantastic investment for our company.
I have lost count on how many times customers have mentioned that they called us after reading our reviews.
Giles Murray
Director, Lakeside Karting
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