Case Study | Aspen Home Improvements
Company
Aspen Home Improvements Ltd
Location
Billericay, Essex
Industry
Double Glazing: Windows | Doors | Conservatories | Orangeries | Extensions | Roofing
About the company
Aspen Home Improvements UK Ltd are based in Crays Hill/Billericay, Essex.
They offer a wide range of double glazing products which are suited for all property types and styles.
They pride themselves on always providing their customers with speed, quality and competitive prices.
All of their products are of cutting-edge craftsmanship, and are built to adhere to stringent, British Safety Standards.
Their Pain Point
Aspen Home Improvements had no process in place to gather customer feedback without calling each customer personally.
This wasn't viable for them to scale up nor to keep doing on a long term basis.
The Results
Before Aspen Home Improvements started using our Customer Feedback Centre service they had 3 Google Reviews.
Since using the Customer Feedback Centre Aspen Home Improvements have seen their reputation increased by:
We knew we provided an excellent service and wanted everyone to know this.
With very little input from us, the Customer Feedback Centre has really helped us grow our online reputation and gain customer trust, plus their support is 5 star!!
